Tech Should Make Your Life Easier. We Make Sure It Does.
Running a business is hard enough without worrying about IT problems.
Whether you’re in healthcare, finance, law, manufacturing, or real estate, we’ve seen it all—and we know how to fix it. With BrownCow Technology, you get more than a service provider. You get a partner who understands your business and takes care of your IT, so you can stay focused on what matters: growing your business.
OUR SOLUTION: BCT MANAGED SERVICES
Keep your data secure, networks reliable, and compliance in check
No need to choose—our comprehensive solutions cover it all. *Hover over our Interactive Services Map to see how we protect your business.
WHO WE SERVE
Protect Your Data & Maintain Cybersecurity Compliance
Are you keeping company data secure and mitigating risks?
Businesses operate quickly and require security from remote work setups to physical offices. Cloud and mobile computing have moved your information beyond the walls of your office. Now working from home is the new normal. How can you ensure that your data and infrastructure are protected? BCT knows you’re just one click away from an attack that could disrupt your operations, or worse, put you entirely out of business. It’s time to reassess your cybersecurity strategy.
Take a proactive stance against bad actors.
Understanding your business is the key to solid cybersecurity. There is no single solution to protect your IT and data, but layers can minimize the potential damage and ward them off. BCT analyzes your workflows and your setup so we can strengthen your cyber posture against threats that lurk and wait for an opportune time to attack.
BCT can design and install solutions for your network that provide data security, cybersecurity, and offsite backup. Our Business continuity service provides offsite computer backup for email applications and most importantly – your data. If you face security threats from bad actors, BrownCOW will work to identify and block potential issues and help prevent future threats.
Let BCT be your trusted partner for system and wireless network security throughout Ohio and Kentucky. Feel confident that your critical business data, software, and hardware are safe and secure.
Are you confident that you can recover your applications and data in the event of a system failure or natural disaster?
Your data is essential in running your business, from tax records to client information. When data is lost because of a natural disaster or is stolen, you need to make sure you can recover the data so your business can continue to thrive and grow without losing clients.
With BCT, data backup and recovery is the essential network maintenance and protection service you could ever sign up for. We specialize in computer, data, hard drive backup, and system recovery. We use a unique system that backs up all of your domain and server information and stores it in a server off-site, so you’ll always be able to access your data quickly.
You need a better solution to help protect and recover your data!
Business Continuity and Disaster Recovery (BCDR) and backup are not the same. While BCDR does include backups, it adds vital elements such as Air Gap, Data Isolation, and a complete, off-site BC virtualization of your servers and business applications. BCT x360 offers a reliable and safe Recovery Point that allows you to meet your Recovery Time Objectives. With BCT x360 Recover, Business Continuity is no longer out of reach for any business; we aim to keep your business running with nominal downtime.
BCT x360 Recover
BCT x360 Recover is the most comprehensive Business Continuity and Disaster Recovery solution for small businesses. The service provides core chain-free technology, Auto-Verification, and Air Gap technology, giving business peace of mind knowing you can recover servers and data quickly. Adding a Cloud-based BC site is the final pillar of business continuity to complete the package. BCT partners with the best of breed partners that host thousands of files for our clients in our BCT X360 Sync and provides 24-hour direct support.
Features of BCT x360Recover
- Recovery Point Objective 15 Minutes
- Recover time Objective 60-minutes
- Chain Free recovery points
- Cloud BCDR Virtual Office for worst-case scenarios
- Air Gap protects your backups against attackers and ransomware
- Auto-Verify checks for data corruption before backing up and assures viability
- Use your current device, NAS, or BDR (devices must meet some basic requirements)
The cloud is complex and is not a one-size-fits-all approach.
BCT thoroughly evaluates your current IT landscape while combining our experience from large-scale cloud migrations. We build a comprehensive roadmap for your cloud journey. Leveraging this evaluation provides a roadmap to migrate applications successfully, data, virtual machines, and more. We provide the cloud environment that meets your business outcomes with minimum business disruptions. Our professionals deliver migrations using tools that significantly reduce the time required and ensure a secure migration effort.
Wherever you are in your cloud journey, we can help.
When it comes to IT management, we have your back.
For modern businesses, technology is essential. It’s there to help you run your company and navigate your daily operations, but technology can only support your business when IT is appropriately managed. When a problem arises, unsupported technology can negatively impact your business. This is why many companies have realized the value of having managed IT and are now turning to outsourced IT support to solve their current technical issues and invest in their future. As a business owner, it’s time you take hold of the technology and have the help of effective IT management.
Managed IT drives business outcomes
The right technology can help your organization grow, and BCT will monitor, manage, and maintain yours to ensure it helps you achieve the desired outcomes. We keep businesses up and running, resolve problems quickly and efficiently, and provide white-glove attention and guidance every step of the way.
IT managed services in Kentucky, Ohio, or nationwide may also include:
- Remote and on-site service
- Network management
- Troubleshooting and diagnostics
- Project planning and execution.
Budgeting
For clients with a Managed Service Agreement (MSA), budgeting for IT support typically becomes a fixed monthly cost. Occasionally, work requested falls outside the scope of the MSA, but we include most normal activities within the agreement. Server maintenance, PC and software support, Helpdesk, and PC setups are all covered. Significant upgrades and projects are billed at a discounted rate.
You Have Options – Single Engagement or Longer Term
BrownCOW is your complete IT audit manager in the Cincinnati area and beyond. As part of your managed services agreement or within a single engagement agreement, BrownCOW will perform a thorough audit of the entire IT infrastructure, including LAN, WAN, remote access, networking hardware, and software, data security, and more.
You may establish a single engagement agreement to resolve a problem or enhance a system. The agreement will include rates, technical requirements, and expectations. This open-ended contract provides maximum flexibility for our clients.
Combine the power of outsourced + in-house technology experts for the best IT support.
Gain a team of engineers, trainers, decision-makers, project managers, and strategists that will work alongside your in-house IT personnel to handle day-to-day requirements. You can focus on what counts: how to best use technology at all levels within the organization.
Improve Operational Efficiency
IT professionals know better than anyone that modern business is dependent on technology. When critical programs and devices aren’t working, operations quickly halt. This is a disaster for a dynamic, growing company and can require hours or days of undivided attention to fix.
With a co-managed IT service, our experts work side by side with your team supporting your employees and infrastructure to ensure that things are always running as they should. Your internal team can focus on more critical projects with confidence.
It takes a few minutes for your business to be compromised in a cyberattack. Without sufficient security (tools and best practices), cyberattacks can happen with a single click of the mouse.
We know that with all their other responsibilities, it can be challenging for internal tech teams to always be on top of the business’s security. Our industry-leading security and monitoring protect every layer of your company and its data to prevent breaches, infections, phishing, and human error.
Achieve Your Goals
We’re your partner for all the ups, downs, concerns, and ambitions. Whatever your goals are, we’ll help you in achieving them. For problems that arise, we’ll help you overcome them.
We don’t want to be just “your IT help.” Our mission is to create long-term success for your business and help internal IT become rock stars!
Remove Day-to-Day Distractions
Focusing on strategic, profitable work is nearly impossible when you’re bogged down with the day-to-day issues of a company’s technology.
Figuring out why someone can’t receive emails, recovering a lost file, and turning computers off and on again isn’t the best use of time! Our team takes care of all those issues so internal IT teams can spend valuable time driving growth and innovation.
Streamline & Simplify Work
Imagine your company with a whole new approach to work. Every person in the office has access to everything they need, when and where they need it most (and without having to bug IT about it!).
The convenience of technology means you’re more productive than ever before. With the right tools, it’s easy to stay on track and in sync with other team members worldwide.
As part of our co-managed IT support and strategy, we provide modern, cloud-based tools that boost communication and streamline daily operations.
Co-managed IT is the ultimate technology service for successful businesses.
Using technology to drive business goals is what IT professionals do best. But between putting out day-to-day fires, worrying about security issues, coordinating needs and goals with executives, and finding + training new IT staff, it’s often hard for them to keep up with the changing technology landscape.
That’s where co-managed IT comes in – an outsourced IT firm like BrownCOW works with your internal technology person or team. Hybrid IT partnerships offer various benefits: more reliable service at a lower cost than hiring additional internal staff, letting in-house IT focus on the core business, and expanding your company’s capabilities and expertise with state-of-the-art technology.
Utilizing a hybrid, co-managed IT partnership, internal tech teams can focus on high-level tasks that bring revenue and stability to the company. Their years of training and specialized knowledge shouldn’t be wasted on figuring out why Judy can’t open an email!
We can help with routine or maintenance work, assist with IT decisions, create a technology roadmap, help drive toward business goals, boost security, complete projects, and alleviate hiring and training needs.
If your internal team needs extra help, it might be time to explore co-managed IT support!
Extensive Business VoIP Phone Services
Improve business efficiency and productivity with a Phone system that works for you.
Are you looking for a VoIP phone system specifically designed for your business? One that is designed to grow as your business grows? We all know that outdated phone connectivity is usually costly and limited to businesses because these vintage systems can not deliver modern features that enhance collaborative communications and connectivity.
VOIP Vital To Business Communications?
Installing a Voice Over IP (VOIP) state-of-the-art phone system for your business helps drive a business outcome. Collaborative communications solutions are supported by phone, chat, video, presence, web, conferencing, and mobility (remote working without a VPN). VOIP services provide a competitive advantage with productivity and access from anywhere using the internet as a portal to a versatile work environment.
Why choose BrownCOW for your Cybersecurity and IT Compliance needs?
Partnership Advantages
Many IT outsourcing advantages come with a BCT partnership. Because we consider ourselves a part of your team, we have a vested interest in your success. We will decipher the often confusing language of technology and help you make sound technology choices today while ensuring your technology resources can meet future demands. You and your staff can focus on your customers and feel confident in reliable IT systems. Our focus remains on supporting the systems that keep your company running smoothly.