Enrolling Your Phone in the Duo Traditional Prompt Download “Duo Mobile” from your phone’s App Store. Click the link in the Duo Enrollment Email to begin the enrollment process. This guide may vary slightly from the process you experience. Step One: Welcome Screen Click Start setup to begin enrolling your [...]

MFA EnrollmentOnce MFA has been enabled for your account you will need to complete the following steps: Log into https://outlook.office.com - Once logged in you will immediately be required to set up your MFA. Click ‘Next’ to proceed. You will need to download the “Microsoft Authenticator” app from either the [...]

Gatekeeper Enrollment Instructions / Setup You will receive 2 emails. 1 email is your enrollment link, and the 2nd is your enrollment password. Your enrollment link email will look like this: Your enrollment password email will look like this: Step 1: Click the link in your enrollment email. It will [...]

What is MFA? What is Multi-Factor Authentication (MFA)? Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. MFA is a core component of a strong [...]

Remote Control InstructionsBy now, you should have received an invitation to start using a new Remote Monitoring and Management Dashboard account. Click the link to set your password and start the login setup process. You will see the following: Click on the email link and it will log you in [...]

HOW TO PERFORM INITIAL DEVICE SETUP This guide details the process of performing the initial setup of a Windows 10 Pro device. Do not connect ethernet cable or Wi-Fi until directed. This is a general guide and may vary slightly.  Connect the power cable and power on the [...]