MFA EnrollmentOnce MFA has been enabled for your account you will need to complete the following steps: Log into https://outlook.office.com - Once logged in you will immediately be required to set up your MFA. Click ‘Next’ to proceed. You will need to download the “Microsoft Authenticator” app from either the [...]

Gatekeeper Enrollment Instructions / Setup You will receive 2 emails. 1 email is your enrollment link, and the 2nd is your enrollment password. Your enrollment link email will look like this: Your enrollment password email will look like this: Step 1: Click the link in your enrollment email. It will [...]

What is MFA? What is Multi-Factor Authentication (MFA)? Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. MFA is a core component of a strong [...]

Remote Control InstructionsBy now, you should have received an invitation to start using a new Remote Monitoring and Management Dashboard account. Click the link to set your password and start the login setup process. You will see the following: Click on the email link and it will log you in [...]

HOW TO PERFORM INITIAL DEVICE SETUP This guide details the process of performing the initial setup of a Windows 10 Pro device. Do not connect ethernet cable or Wi-Fi until directed. This is a general guide and may vary slightly.  Connect the power cable and power on the [...]